Question:    When working in Microsoft Excel, I click on Data/Sort and my document disappears, I cannot delete or rename the document.

Answer:    You have probably clicked on Window/Hide (Microsoft Windows 2002) - Click on Window/Unhide to view your document  again

Question:    How do I back-up Microsoft Outlook ?

Answer:    Click on File and Import-Export, Select Export to file, click next, Select Personal Folder File .pst, click next, Select Personal folders (or select folders you wish to back up) click on include subfolders, click next Browse to folder you wish to backup to, give the file a name (it is recommended for ease of use to call the file by yyyymmddperson.pst) and click finish.

Question:    When I try to restore my .pst file that was written to a CD - I get errors what is wrong?

Answer:    When writing files to CD they are converted to a read only format. Outlook restore is an interactive process and needs to have write rights to the file. The solution is top copy the file to a hard drive location and check the properties of that file to make sure that the read only tab does not have a tick next to it.

Question:    How do I see a thread of mail to and from a contact, and in which folders the mail is?

Answer:    In Outlook - open your contacts folder and select the contact you want to check on. Now click on the activities tab and wait a few minutes for the files to be located. You can change the sorting by clicking on the column heading. You can also change the column headings. Do this by right clicking on the header bar and selecting "field chooser" now select the field you want and drag it into the header bar. These headers can then be resized and moved to the position you want them.

Question:    How can I set up my photos as a screensaver on my PC?

Answer:    Place all the photos into a directory (folder) • Right click on open desktop space • Select properties from the list (bottom) • The window display properties window is now open •  Select screen saver tab • Under screen saver drop down menu select "my pictures slideshow" • Choose wait time (10 minutes 3 minutes etc) - this is the time that the PC needs to be idle before the screensaver will come on. •  click on settings • click on browse and point to the directory where your photos are saved - all the sub-folders will be included • choose your parameters such as size and speed of change , if you would like to scroll through the pictures with your left and right arrow keys, then select allow scrolling at the bottom •  Click ok and ok again and voila

Question:    How do I backup my data to an external Hard drive?

Answer: